The People Part of AI

Your Technology is Live. Has the Value Arrived?

New platforms, new processes, and now AI are landing on the same teams at the same time. Programmes go live on schedule, yet the business case can take months to materialise - if it materialises at all.

AI raises the stakes. Usage dashboards may look healthy, but few leaders can show their board what it has actually changed in business performance. 

Gartner found that only 8% of employees use AI in ways that meaningfully improve their work.

The different is rarely the technology alone. It is whether the people expected to work in new ways can keep up, adapt, and translate change into measurable outcomes.

Over dinner in Barcelona during Gartner IT Symposium/Xpo week, CIOs and transformation leaders will come together for a candid, peer-to-peer exchange on what it takes to turn technology investment into business impact.

Four Questions to Bring to the Table

1. Has the Business Case Landed? Your last major programme went live on time. How much of the expected value has actually materialised - and who is accountable for the gap?

2. Can Your People Absorb More Change? New platforms, new processes and now AI are all landing on the same teams. Is your organisation's capacity to absorb change becoming the real limit on your strategy?

3. Is AI Changing Business Performance? AI usage looks strong. What evidence would convince your board that it has changed how the business performs, beyond licences and headcount?

4. Who Owns the Outcome? When a programme or AI investment underdelivers, who owns the result - IT, the business, or HR? And how should that accountability work in practice?

A Different Kind of Executive Conversation

Step away from the conference agenda and join fellow leaders for a thoughtful evening focused on the human side of human side of technology transformation.

Exchange real-world experiences - Compare lessons learned from programmes that delivered - and those that didn't.

Rethink AI adoption - Explore how to design AI around the way people actually work, helping teams turn new capabilities into meaningful improvements.

Connect adoption to measurable value - Discuss how to demonstrate business outcomes, measure the impact of change , and build a credible case for the board.

Join the Conversation

Good Food. Candid Conversation. A Shared Challenge.

Hosted by WalkMe, an SAP company, this private dinner offers an opportunity to connect with fellow CIOs and transformation leaders in an intimate setting away from the conference floor.

Join the conversation on how to lead teams through constant change, design AI around the way people work, and prove the return on technology investment.

Register below